Duties

• On-Going End Point support of Laptop, Desktop and N-Computing devices, Software installation, Windows related issue, Optimization of devices & regular monitoring of Servers etc.
• Server Deployment, UPS, Network, Switch, DVR, Managed Print Services, Leased line connectivity, Dell/IBM Server management, Monitoring IT Asset Management, including maintenance of IT inventory & life cycle management etc.
• Manage Email services, One Drive, Yammer, Teams and MS Office Components and all End Point Support for office 365 issues.
• VMware Server virtualization and management, Create, Deploy, Migrate and maintain the Servers and allocate the resources as per requirement.
• Installation of End Point Setup for accessing Citrix from remote location, VDI, NetScaler & VPN Connectivity management.
• Installation of Anti-virus solutions, McAfee, Intrusion detection systems, DLP and encryption in Server, End Points, Laptops/Desktops, Equipment & machines, Data Backup of Critical Server, Equipment and End Points.

Skills

• Good Understanding of Veaam Backup & Replication & McAfee Antivirus & DLP
• Monitor and participate IT audits conducted by internal and external auditors and comply with their recommendations for making compliant systems
• IT product evaluation for new applications and products, services & implement projects successfully within specified timelines
• Effective communication, interpersonal relationship & Management Skills
• Excellent Understanding of Citrix VDI Solution, VMware Virtualization.
• Good Understanding of Veeam Backup & Replication & McAfee Antivirus & DLP
• Knowledge of Data Centre operations & management and End Point Support.
• Candidate should have worked in pharmaceutical industry for 3-4 years with rich experience of implementation and hands on experience in VMware, Citrix, Veeam and office 365 environment.
• He should have good understanding of various aspects of computer system validation as well.